$4.60. Why not just buy a damn car and get your sorry lying butts to work yourself. This is dangerous. Today 3/24/16 we left at 7:35 am. The bus driver drives really slow with no urgency or mindfulness of the schedule. Your bus drivers are the worst!! Do you look at the road construction or traffic once you get on the bus, obviously not. 7:06pm bus always missing recently. This dude just told a passanger to put away her Apple that she was enjoying. Do they not see a person with a red backpack waiting at the stop sign?!! He squashes potential problems with humor. 1. For example, db1 simply did not show up two times at the VA in Palo Alto where I work. Very reckless. The half-fare Day Pass is available to riders who qualify for reduced fares. Why do he be taking shits on his bus tho. Then suddenly it showed up at 8:10. I did not see it though. My message is this: if you cannot run it with minimal professionalism, get out of this business and leave it to someone who can. Thanks a lot. I have to connect to Samtrans 296 to make it to work by 8:30 am. I’ve been taking DB everyday for year and a half and there has been more if not friendly but professional and courteous drivers. Hi I would to give my thoughts about riding the DB to and from Stanford hospital. Reduced Fares. Numerous times the dumbarton express bus DB1 and 96002 cuts through willow giving us no choice but to let it cut. Either a new driver or a few minutes earlier. There is also a particular driver whom us riders call “the maniac” whom ALWAYS drives wrecklessly, frequently yelling out at other drivers with insults and profanities, and almost caused accidents on several occasions. Also FYI if this happens again I will have no choice to get the news media involved if you can’t instruct your drivers to stop when they are suppose to!!!! (To achieve full Transbay fare, passengers pay Transbay upgrade listed under Basic Fares with cash or Clipper.). Quit talking to us under the delusion that you can get us fired. Two lying idiots get a job and buy a car if you dont like it. Stop telling fibs. There is no excuses when there is no traffic at night.i could understand a late bus but an early one??? If a bus has a schedule why not be on time. delayed DB just skipped Palo Alto st to union city Bart. Or dial 511, and say ‘Dumbarton Express’ Lost a customer. You (ESPECIALLY THE STAFFORD GODS) think they are just here to be your servants. Stop BS-ing and trying to ruin people’s careers and concentrate on something positive. I will also call the Stanford transportation dept w this complaint. He shows the utmost customer service skills, and he also greets people in different languages. 7:31pm bus on time. AC Transit Customer Relations, 1600 Franklin Street, Oakland CA 94612, https://i.simpli.fi/dpx.js?cid=82279&conversion=10&campaign_id=0&m=1&sifi_tuid=47689. These bus drivers have to put up with traffic, the hot and cold conditions, crazy drivers, strict time points with following traffic laws and worst of all, rude passengers who want everything for nothing. Then instead of talking shit about the DBX drivers lets shift the blame where it needs to go . My morning ride to work is great, but it is always a gamble on the way home. There was a girl who ran up to the bus right next to the door and yet the bus driver sill tried to drive away! If your going to complain you need to complain about something Dumbarton can fix . Lastly, is there a cleaning schedule for the fleet? From Discovery Bay / Peng Chau. A lot of people think this a form for private feedback. Was waiting on the db monday 10/05/15 on the corner of willow and newbridge and the bus came flying up willow with no intention on stopping,myself and the other two guys at the stop had too wave and scream to make him stop…your drivers are really terrible most of the time. Only bottled drinks with caps. I have a video if you need it. Because you can’t. Click here for more detailed information on DB fares, Clipper discounts and Passes. Don’t none of us drivers give two shits about who you know. Tip! One-Way Fare. Ok correction it showed up 10 mins late. This was not acceptable. With the driver screaming at passengers about his pay and how this fleet is the oldest in the east bay. I usually like riding the bus but today made me very nervous and scared. Why are you running buses that stop picking up people?? Because some of y’all are just SHAMELESSLY, STUNNINGLY, and EMBARASSINGLY full of shit. 9/1/15, I take this route a couple times a week and O have NEVER seen it come on time! Now take a look at how those fares compared. Because 305pm bus was a no-show or no-go, the bus is completely full leading up to PA Caltrain. 1st-class travel for as little as EUR 26.90. Like a loud chirping bird when the bus is idling. In a perfect world buses would always be on time but it’s not the drivers fault because some idiot can’t drive and gets into a accident on the bridge and now we are sitting into bumper to bumper traffic. The last two weeks I have been very disappointed with bus line. Go get a life driver, you don’t own the bus you driving, you are just another immigrant working with minimum wage so don’t try to show us your nasty Indian attitude. DOES IT TAKE A FATALITY TO EASE YOUR COMPLAINING MINDS? After calling #511, I learned that it had already left. AND THEN, THE BEST PART IS “I’M GONNA CALL THE NEWS, THEY WILL TEACH YOU”. There were four of us clearly waiting. I am a black man myself so not race issue. I would appreciate you guys tell us that you change your schedule on Fridays. Seniors: For a reduced fare during non-rush hours, carry an ID with a "T" endorsement. Check your driver for April 2nd, 2014 DB scheduled bus driver from Union City Bart departure line at 6:52am. Do you people get up in the morning and plan on ruining a driver’s day. Please resolve this issue. Reevaluate your drivers and have them go through training, especially what it means to be service oriented and basic customer service needs of courteousy and professionalism. There has literally not been single bus passing el Camino and page mill for the last hour. Users reviews best describe the real bus trip experience. Compare all bus fare prices that vary according to comfort, ticket promotions, and availability. I ASSUME BY HOW IMMATURE YOU ARE YOURE MAYBE A STOCK PERSON AT K-MART. Users reviews best describe the real bus trip experience. Bus Features Just wondering while your 511 predictions for the stop at Coleman and Willow road in Menlo Park has been out of service for the past month? You can buy tickets for these journeys from a DB Travel Centre or a DB agency. 10/13/15. For Customer Service Touch in using the same card or device on all journeys and you get our Hopper fare automatically. Problem with your phones and bus service. I am an avid rider and this tlist the last straw. How do I connect to an operator? I know Bay Area traffic is horrible but there has to be a way to be more punctual/consistent. DDOT fare collection will resume on Monday, March 15th, 2021. If I get fired due to being late 3 times in a row this week 1/5, 1/6 and 1/7 – I will be very upset. This is the same driver who pulled away without letting a passenger on the bus when the passenger was on time and te bus hasn’t even pulled away from the bus stop. The db1 still has this driver after complaints in the 100’s time to call the news channel!! DB to Union City skipped Palo Alto again just now. I’ve been in the rain 45min. One night he was SO behind we were passed by both a DB and another DB1. Passengers who transfer from a local AC Transit bus to ride the DBX Transbay pay a full cash fare on both buses ($2.50 + $6.00), unless the passenger purchased a paper Day Pass on the AC Transit bus. On all MBTA buses, you can pay your fare in cash with coins or bills, up to $20. Please check DB 164, 640, 645……. The DB evening driver Eastbound is awful. I will have to start taking an earlier bus. Imagine those people depend on public transportation, they can’t catch the bus! DB 7:26am @palo alto station to Union city no show? And as for you morons who think you can just talk to us drivers any kind of way, and then expect us to be like “YES SIR/MA’AM” “NO SIR/MA’AM”, you’re a special kind of stupid, aren’t you? Please train your drivers, I mean other driver know it but it cost me almost 9 bucks. This ALWAYS happen between rush hour traffic from 5-5:15pm Please take immediate actions to the drivers to ensure a better commute for everyone who is waiting patiently to go on the willow route. Do your job or get a new one! This is unacceptable. It’s one thing to be late but a whole different thing to just not show up. Current Fares: Transbay Fares Adults: $6.00 Youth/Senior/Disabled: $3.00. I wait in the long line. I take the Dumbarton Express db1 daily to work. Thanks! They missed me at stop ID 57761 twice at 8:45 abs 9:00 am on Tuesday, December 22nd 2015. To pay your fare, tell the driver you are paying in cash, and insert the amount displayed on the fare box. And that was NOT because of traffic. Its kind of funny to read all these rants. Why does the DB1 5 o’clock service don’t wait in the line to get on the ramp on Oregon Express like everyone else instead ride in the only Lan to get on 101 S. The bus seems to always jump in front of me. my commute this morning is now 4hrs. & Middlefield Rd.Palo Alto CaltrainSta… YOUR JUST EMPLOYEES LIKE THE REST OF US…YOU SHOULD BE ASHAMED OF YOURSELVES, Well said anonymous, those professionals even eat in the bus pee in the bus and if given a chance they’ll shit inside. You cheat on fares, complain about everything and LIE…try doing what bus drivers do, just once. Listed below are the Deutsche Bahn (DB) fares that were available for purchase around midday of Friday, June 12, 2009 followed by the cheapest fare quoted the same day by a leading North American or British agent (all sterling and dollar fares have been converted to euros just to make things clearer). & El Camino RealVeterans Hospi… Have some pride in your craft and show up for the task at hand. Transfer is free if made from a DBX Transbay trip to a local trip when using Clipper (except when transferring to Union City Transit, which costs $.25). You receive a 25% discount on the super saver fare, saver fare and flexible fare. Very unfortunate that 305pm is not on-time or on NextBus grid. FATAL ACCIDENT ON DB BRIDGE OCTOBER 4TH, THATS WHY EVERY BUS WAS LATE. AM Dispatcher and GM are very helpful and provided me with excellent customer service. There seems to be an ongoing issue with the 2:28 and 2:50 busses not showing up for their scheduled stops at Alvarado-Niles – Stop ID 55877. Stop bashing huma beings and try to understand just what they haveto put up with. Next bus due at 10:52 am, finally arrived at 11. (If you are an eligible employee of Stanford University, Stanford Health Care, or Lucile Packard Children’s Hospital, you can ride for free on the Dumbarton Express with an AC Transit EasyPass. The first rule of any public transportation should be reliability imho and db1 fails miserably. MCTS makes it easy to ride! Thanks for listening. Call: 510-891-4777 Just stop that shit and get over yourselves. Click below to submit compliments, complaints, or Lost and Found. *Discount fares are available for individuals with disabilities, Medicare recipients and children ages 6-11. When you use public transportation.itnsead of driving, riders depend on the bus being on time. I’ve noticed that all of the trips from union city in the morning before the 8:38 bus are jam packed and people have to stand. Been waiting since 4:02 for the 4:22 bus and 45 mins later 6 buses pass but not the DB. 2 Pay this amount with cash or Clipper when using a local pass (listed below). Please have all bus drivers stop if there is someone there!!!!! All others bus lines AC transit and UC transit all stop at Decoto and Meyers when anyone is at this stop! I was waiting for the last bus eastbound at the Palo Alto VA. I called db1 customer service and they said the bus driver drove by early. Although I was almost 5 minutes early, the dumbarton express 1 line was no where to be found. I would urge riders to not attempt to catch a bus between that time interval as you will be waiting until the very last bus. As a frequent rider I noticed this Stanford hospital employee, a lady in her maroon uniform just left her garbage on the sit, may be the driver will clean it up for her. The DB eastbound bus headed towards Stanford university arrived at Ardenwood Park & Ride at 7:05am today. $2.00, using SmarTrip, cash, or token. Db1 service in morning from Union city to Palo alto generally goes pretty well, Unfortunately between the hours of 630to 8:00 its like there’s a service blackout in the eastward direction. I’ve ridden on Dumbarton Express many times. Valid medicare cards are accepted as proof of eligibility for BAT’s half-fare program. Try being at the stop and you will get a ride maybe? Half Fare Program. Click below to submit compliments, complaints, or Lost and Found. Hey crazy lady, call the BBB and the news, that would be hilarious to see you make a fool of yourself! When they do stop, I’m never sure of the treatment I will receive. Does that normal? Do something more construtive then hurt others. This is utter nonsense!!!! Can the management tell those Indian drivers how we treat passengers and what customer service means. 8:52 bus is no show at union city Bart station! Reduced Fare Card. We as drivers advice people to follow the rules but we have some fools working in hospitals and university that fail to understand, by the way answering you question….no we do not have any schedule cleaning of the buses until the driver decides it’s needed and cleans himself/herself. Is there a way to report a bus not running part of their route? I would like some type of response back. Call 911” but yet there is nothing wrong. Your busses are rarely on time, you have new bus drives that dont consider the time table per designated bus stop, and last but not least your busses are extremely uncomfortable. I’m very concern has a passenger who is dependent on public transportation. 10 mins early than the schedule! Hopefully out of state, or better yet PRISON. One time, one frickin time is all is im asking for your bus to be on time. The DB1 occasionally skips the Hillview loop (in front of VMWare/SAP), but passengers report that it is stopping at the VA. A driver was erratically driving across willow road towards the bridge at 6:40pm. My understanding is that many riders have called in and have complained to your managem7ent but was reportedly rebuffed. I arrived at the Bart station stop on Tuesday, June 11th at 5:18pm. All cold and wet Local Bus Day Pass (SmarTrip only) $1.80 ( see below) Local Bus Weekly Pass (SmarTrip only) Nearly ALL these complaints deal with POOR ROUTE SERVICE, NEVER ON TIME, MULTIPLE PASSENGERS LEFT AT STOPS, and HORRIBLE CUSTOMER SERVICE! For passengers boarding buses in Johor Bahru, cash payment in Malaysian Ringgit (MYR) is accepted. For groups of 6 or more passengers, we offer group saver fares. AC Transit Local 31-Day Pass (transfer within 2 hours), AC Transit Senior/Disabled monthly pass on RTC or Senior Clipper card (transfer within 2 hours), AC Transit Local Day Pass (transfer within 2 hours), SamTrans Monthly Pass (transfer within 2 hours), Caltrain Monthly Pass (transfer within 2 hours), VTA Monthly Pass (transfer within 2.5 hours). Why does the buses before the lunch break never show up? Now, while a few of you might have some legitimate gripes, you notify lying and exaggerating hella shit. I just paid her AGAIN with cash because I don’t want to argue her. This bus exists for the riders. Find out facts, stop lying that a bus just blew right by you while you were exactly at the bus stop, thats crap. Stop complaining like a little girl who lost her candy. I usually pay with my clipper card and this morning I paid with my clipper card so I know I still have 5 bucks in my card because it show your balance whenever you use your card. Let me tell you it was the last bus, so guess who was stuck in Palo Alto at night? Buses have been very late especially on Mondays.Today is Wednesday 07/22/2015 and I arrived at the Palo Alto Transit stop #55003 only to fine that no bus came.I have been here for over an hour for a bus to arrive.I will not be using your service anymore. I ask thank the bus driver for waiting as I ran to catch it and asked”the bus no longer departs the Oval at 3:54pm?” His was reply was “No the schedule chane it’s 3:52pm now.” So I puzzled, I check the DB website, the paper schedule and the Stanford transportation site. The advantage of doing so is that you can see all fares from different bus companies at once, making it easy to compare the available options side-by-side. Nobody has that kind of power. Upcoming schedule, effective June 14, 2020 DBMonday through Friday except holidaysTo Stanford UniversityUnion City BARTArdenwood Park & RideWillow Rd. How is it that the DB can charge patrons to ride buses that are leaking in at least a dozen areas on the inside??? Hell to the naw, muthafuckas! That is not fair he suffered yesterday due to your driver. If a BART train is arriving at the station and it is 8:01, the bus should wait for the riders from BART instead of pulling out on the stroke of 8:02. But, from reading these comments I guess that can’t happen because you’re all PERFECT. On Clipper, $0.50 discount applied on bus trip away from BART. At 425 pm the driver for db1 recklessly forced his bus into traffic almost causing an accident. She is an accident waiting to happen, literally. The company score relates to bus quality, punctuality, cleanliness, and staff behavior. 7:06pm bus from Stanford Oval to Union city never came again at Standord parking lot!! I commute from San Leandro and my employer encourages me to use public transportation, to be green! And arguing with a passenger about the time table. Anonymous must be a disgruntled bus driver chiming in since they seem to know everything about every bus stop, way to be a coward, maybe if you spent less time on message boards and more time Doing your job people wouldn’t be left behind at stops and busses would come as scheduled. I want to say overall Dumbarton Express provides a good service . Customers making fare payment via a split-fare transaction on a bus are not entitled to a free transfer onto the subway; Customers cannot use multiple MetroCards to pay a single fare (e.g., a customer cannot use a $2.00 MetroCard and then try to pay the remaining $0.50 with a second MetroCard: it must be paid with coins). Disabled: Passengers must show proof of disability with Medicare Card plus photo ID, RTC Discount Photo ID card, DMV Parking Placard ID Card plus photo ID, or disabled license plate registration plus photo ID. 1st-class travel for as little as EUR 32.30. Riders LIE, TREAT DRIVERS LIKE SHOT, CHEAT ON FARES…YEP, YOU SO CALLED PROFESSIONALS LIE AND CHEAT ON YOUR FARES…YOU COMPLAIN ABOUT EVERYTHING. TDD/TTY 711 or 800-735-2929. 1st-class travel for as little as EUR 26.90. Chicago to New York Bus tickets fare from $50.50 navigate_next Los Angeles to New York Bus tickets fare from $0.00 navigate_next Washington to New York Bus tickets fare from $10.00 navigate_next Boston to New York Bus tickets fare from $9.00 navigate_next I had been waiting since 7:35 till 8:10.
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